Hotel chief sees bloom as spring blossoms

2021-02-24 12:06:37

Wearing a mask and disposable gloves, Michal Krauze sped around the restaurant of the Four Seasons Hotel in Tianjin, ensuring every dining table was properly disinfected, knowing that a wave of guests was on its way. It was a day before Lunar New Year's Eve, and the Polish national had good reason to be excited about his work: As China marked this year's Spring Festival with the COVID-19 pandemic largely contained, the hotel's dining business is bouncing back alongside many other restaurants in China. "Even though we set strict limitations on the guest flow and kept a certain distance between the tables, our Chinese restaurant had been fully booked for Spring Festival, and the buffet restaurant was 90 percent booked," says Krauze, director of food and beverage at the hotel. It is a special Chinese New Year for Krauze, who decided to stay in Tianjin with more than 200 staff members of the hotel's six restaurants who followed the government's "stay-put" advice. Instead of returning to Guangzhou to see his wife and daughters during the holiday, he wrote a card reading "Wish you a prosperous and joyful 'Niu' Year!" and sent it home with a gift basket. "Epidemic prevention and control need cooperation and team efforts. In this regard, China sets an example," Krauze says. As China has basically tamed the COVID-19 outbreak, catering businesses are welcoming the return of foodies with stringent anti-COVID-19 measures. "We've been back to full operations since April 2020. Business was even better in the second quarter," Krauze says, noting that the Chinese government's fee and tax cut policy had greatly helped the hotel. He says the hotel's food and beverage sales in December were up 20 percent from the same period in 2019. Eyeing great opportunities in this year's booming Spring Festival market, the hotel's Jin House Chinese restaurant recruited new chefs and designed new dishes revolving around the ox, the zodiac sign for this Lunar New Year. His hotel has also adopted a series of measures to ensure the safety of diners, including limiting the number of guests, regularly sterilizing tableware, disinfecting all imported ingredients, and ensuring all chefs who handle food have been vaccinated. Having lived in China for more than 10 years, Krauze has witnessed tremendous changes in the country's catering sector. "The consumption level has been rising thanks to the growing middle class in China. I see increasing demand for wines and cocktails." According to official statistics, China was likely the only major economy to post growth in 2020, with its GDP expanding 2.3 percent year-on-year and exceeding the 100-trillion-yuan ($15.5 trillion) threshold for the first time. "I'm very confident in China's economic growth. Everything has changed in a positive way. I see a lot of investments in Tianjin. We are very confident about our business this year," Krauze says.